FAQ

Why book with us?

Peace of mind for your airport transfer services
Free Waiting Time Free,Flight Monitoring
Meet and Greet Service, An instant confirmation,Online Payment
Our services are available from most major istanbul airports and Seaports.

How early do I need to book my car?

The earlier the better. However, 24 hours would be recommended. If you are making a last minute booking it is best to phone, If you make a online reservation there is no guarantee that you will get a vehicle unless you receive a confirmation.

Can I make a booking on the phone?

Yes you can make a booking on the phone our telephone number is 90 533 350 20 60 or send sms for your details.This is often the best method if you are making a last minute booking. Alternatively you could e-mail us. If you make a online or e-mail reservation there is no guarantee that you will get a vehicle unless you receive a confirmation.

Can I make a booking if the party consists of more than thirteen passengers?

We can provide you a service with a combination of vehicles, please use the special quotation form and ensure that you include the number of passengers in your party and full details of your journey.

What if my flight is delayed? Will I be charged extra?

We monitor flight arrivals before any drivers are dispatched, as a result we do NOT charge you any extra if your flight is delayed.

What happens if my flight is cancelled?

Contact us as soon as possible on 90 533 350 20 60 , we will have monitored the flight and as a result we will not have send a driver. Your transfer order will be placed on HOLD for 24 hours, during which you can rebook your transfer at no extra cost.

How do I meet the driver?

Airport meeting Details:

Our Staff will meet you in the arrival area Meeting Hall after customs door.

Staff will be holding a signboard, with passenger full name.

You will see many signboard please looking your name in the meeting lounge.

if you can not find your name please call us or send text message and wait next to Turkcell gsm shop

+905333502060 (all week 24 hours live support)

 

Can you guarantee that your driver will be at the airport on time?

Though our drivers will make every effort to arrive on time,at times it is difficult to predict traffic and other situations outside of our control. These instances are very rare 99% of the time we are able to meet your as you exit arrivals

Do all your chauffeurs have licences?

All of our chauffeurs have the regulations set down by the Turkish government permits as well as all our vehicles

istanbul airport car service

Book now !!!